I can highly recommend Kate and the Caja Group for project work. In late 2019 King’s College Hospital NHS Foundation Trust together with Capita HR Solutions engaged the Caja Group on a value for money review exercise against the contract we have between us. Kate’s work with us was of the very highest standard, getting to grips very quickly in what is a complex contractual arrangement. I was particularly impressed in how quickly she grasped detail and also in the way she produced a high quality report with clear recommendations we could share with our Board. We were so impressed that we are considering future assignments.

Caja helped us benchmark our performance and costs, teased out what was important to us in delivering the service, helped us meet potential suppliers, identified and assessed the different options for delivery models and recommended a way forward that optimises our performance, retains control and reduces costs.

Caja have brought drive and focus to help deliver our ambitious Corporate Technology Programme. We wanted external partners who were dynamic, prepared to challenge us where necessary and would bring expertise on how large digital transformation programmes should successfully operate – Caja have done this. They’ve clearly understood that at its core, our change programme is focused on transforming the Combined Authority into a digital first organisation which, by the use of flexible and innovative technology, impacts on everything we do and is critical to our future.

The sessions provided by Dawn and Jarrard have been critical in establishing a new way of developing our managers and allowing us to roll this out across the organisation. The sessions have been well received and staff have enjoyed working with the facilitators. The use of emergentics has started to become embedded in how we are starting to describe how we work and our preferences which is really helpful to allow a common language across the organisation. Most importantly, all feedback, as well as my personal experience, of the sessions has been that they were fun and we took a lot of useful tools and information away with us.

The work we have undertaken with the Caja Team has really opened our eyes to how important it is to consider behaviour change within design of primary care services to maximize the best use of limited capacity. This work has really engaged the practices involved and the initial observations are being used to co-design innovate new ways of working which will benefit patients and practice staff.

Caja have provided consultants with an impressive breadth of expertise and experience which has been invaluable in supporting the Council work collaboratively with our partners across the Gloucestershire Integrated Care System. The ability of the team to engage with a range of stake-holders from executive level through to front line staff has really helped teams understand the complex change journey the system is undertaking and their challenge and advice has been invaluable.