Data Analytics

What is data analytics?

Data analytics stands as an indispensable asset for organisations, offering a multitude of compelling advantages. By harnessing data analytics, businesses empower all levels of their workforce to engage in informed decision-making, guided by valuable insights that transcend mere intuition. This data-driven approach not only facilitates strategic and efficient choices across various operational facets but also empowers individuals with tools to comprehensively understand, validate, and quantify decision outcomes, fostering a pervasive sense of confidence within the organisation. Furthermore, data analytics drives process efficiency, enhances customer understanding, fosters competitive advantages, aids in risk management, identifies cost-saving opportunities, informs product and service enhancement, ensures compliance and security, supports strategic planning, and fuels innovation.

In today's data-centric landscape, organisations that embrace data analytics not only thrive and adapt adeptly but also continually elevate their operations, ensuring that their workforce is equipped to make impactful decisions with unwavering confidence.


At Caja, we recognise the magnitude of data available to organisations to provide insights, supporting strategic, every-day decision making and how overwhelming it can be to access, integrate and interpret the available data sets.

What is Insights360?

Insights360 offers comprehensive evidence, tailored for making superior decisions in integrated care. By harnessing the power of existing data collection and statutory returns, it ensures that investments are maximized for tangible value. The platform not only measures genuine improvements or setbacks but also provides tools to correlate and understand the dynamics of changing indicators. Users can easily compare against other organisations and regions, offering a broader perspective. It delves deeper to identify specific population demographics, ensuring that care interventions are tailored and effective and supporting a focus on reducing inequalities. With its robust framework, Insights360 ensures that evidence is interpreted reliably, placing a spotlight on the most crucial improvement decisions and actions necessary for optimal care outcomes.

  • A holistic view across all care sectors: Social, Primary, Secondary, and Public Health.
  • Insight into the gaps and overlaps between systems.
  • Analyse historical data to confirm beliefs on policy and pandemic effects.
  • Evaluate variations across timeframes and levels of detail.
  • A singular platform to view multiple metrics, periods, and entities.
  • Accessible data collections for side-by-side evaluations.
  • Rich insights to promote genuine understanding over mere statistics.

Why Insights360?

  • A complete view of health landscapes, transcending isolated domains.
  • Comprehensive comparisons, moving beyond one-dimensional evaluations.
  • Prioritise improvements over mere performance targets.
  • Visual patterns that provoke deeper questions and understanding.
  • Benefit from the use of Statistical Process Control (QI) methods.
  • No extra legwork for local BI teams.

Success Stories

With a large ICB in the midlands, we are using Insights360 to understand access to Primary Care and satisfaction across over 100 practices. We are also helping the ICB identify variation across their population and geography, in order to target behavioural interventions to improve access and reduce inequalities.

Supporting a regional group of 15 Local Authorities in England, we used Insights360 to understand the impact of Councils’ strategies and comparative variation in their approach to external care market shaping. We also used it to support Councils in their understanding of variation in discharge pathways across the region.

Working with a number of Public Health Teams in the North East we have used Insights360 to understand the patterns of uptake in vaccine and cancer screening programmes. Through understanding correlations between population demographics and key indicators of deprivation we were able to target behavioural interventions that increased uptake in these critical health prevention programmes.


Caja has worked with several NHS and UK Local Authorities to review and strategically redesign patient discharge pathways and processes, with a view to expediate flow and ensure as many people as possible are discharged from hospital in a timely manner. The management of flow is a strategic process that requires multiple organisations to work together to manage capacity and resources effectively – this is a complex issue and a cause of tension between organisations.

What is Flow360?

Flow360 is a strategic tool designed with advanced data integration and AI driven predictive analytics to improve patient discharge processes, system flow, demand and overall performance within an Integrated Care System (ICS). The tool is designed to highlight where issues are predicted to occur and through Descriptive, Predictive and Prescriptive Analytics, suggesting where leadership attention should be focussed related to accountabilities along the patient journey.

Key Features

  • Data Integration and Analytics Seamlessly pull data from diverse systems within the ICS, including hospital systems and social care systems, offering a comprehensive view of patient flows and accountabilities.
  • Predictive Analytics Our predictive algorithms help forecast service demand, anticipate potential bottlenecks in patient discharge, and identify opportunities for prevention or early detection of flow constraints.
  • Performance Metrics and Dashboards Visualise and track key performance metrics in real-time or near-real-time. Our interactive dashboards provide an at-a-glance view of performance in relation to system flow.
  • Collaborative Features Our system facilitates effective communication and collaboration among various stakeholders with accountability and responsibility for system flow, reinforcing the ICS’s emphasis on partnership working.

Want to learn more?

Get in touch today

If you would to learn more about our data analytic capability and what we could do for your organisation, get in touch today!