Successful transformation extends outside of the organisation across all stakeholders; in-house, customers, partners, 3rd parties and out-sourced and requires review and redesign of Organisation Structure, Roles, Skills and Capabilities, and Operating Model.
These can be sensitive areas in terms of morale, behaviour and commercial impact. Organisation design needs to be carefully planned, agreed, designed, communicated and implemented. Balance is achieved through design concepts and tools that address the people issues and business results. We guide and collaborate with our clients to make informed, timely decisions, facilitating, developing, designing and communicating the options to select and deliver the optimum operating model for the transformed capabilities.
Our range of expertise enables us to work collaboratively to develop the integrated operating model – People/Operational Processes and Technology, along with establishing precise accountabilities and hand off points. Creating a clear line of sight for all stakeholders and particularly helping them develop the capability they require to change for the future.
We believe that Capability Development and Assessment is a core component of delivering successful business change. In today’s rapidly changing business environment, all stakeholders need the skills and knowledge to operate in new situations in addition to the ability and confidence to apply their new skills and capabilities in different contexts.
Our focus is on transferring knowledge and through, coaching, guidance, innovative training and support, providing all stakeholders with the capability and confidence to operate in the work situations.
Our expertise in this area includes:
- Skills and Experience Development
- Knowledge Transfer
- Performance Management