Factors for a successful retailer in the modern era

Retail shop of Games Workshop
Retail shop of Games Workshop

Where most days you’ll hear about another retailer having financial problems and having to close stores, there is a notable (less obvious) exception.

This article from Teesside University lecturer looks at the reasons why Games Workshop, a company most non-gamers (and even some gamers) may not actually be aware of, continues to be the second best performing FTSE250 retailer of the past decade.