RPA & AI Automation
Organisations are under pressure to do more with less — delivering faster, smarter, and more reliable services
At Caja, we cut through the complexity. Our Process Optimisation, RPA, and AI solutions eliminate manual tasks, connect fragmented systems, and free up valuable time. The result? Lower costs, greater accuracy, and teams focused on the work that really drives impact. We help you transform inefficiency into productivity — and unlock measurable business value.
Caja helps organisations work smarter with Process Optimisation, RPA, and AI. We cut out inefficiency, boost accuracy, and free teams to focus on what really matters — delivering impact and value.
What is RPA?
Robotic Process Automation (RPA) is a key enabler for business efficiency, accuracy, and scalability. By delegating repetitive, rules-based tasks to software robots, businesses can reduce manual workload, eliminate human error, and accelerate routine processes. This shift allows employees to focus on higher-impact activities such as innovation, customer engagement, and strategic planning. RPA delivers consistency, strengthens compliance, unlocks cost savings, and provides a reliable foundation for growth.
At Caja, we make RPA work for you — cutting costs, boosting accuracy, and speeding up delivery by automating repetitive tasks and connecting siloed systems. With our expertise, you get consistent, compliant processes and teams free to focus on innovation and growth.
What is AI-Powered Automation?
AI-Powered Automation takes efficiency further by adding intelligence to automation. By applying machine learning, natural language processing, and predictive analytics, AI can extract insights from documents and messages, classify and route complex cases, and forecast demand, risk, or workload. The result is smarter, faster decision-making, personalised customer experiences, and processes that adapt and improve over time — keeping organisations responsive, resilient, and competitive.
Caja makes automation smarter with AI — driving sharper decisions, better experiences, and faster growth.
How Caja Helps You Grow
With RPA, you can:
With AI, you can:
And with our Behavioural Science Academy, you can make it stick.
We know that moving to automation is a big step. That’s why our award-winning behavioural experts work with your teams to smooth the transition, build confidence, and embed change. Through interactive workshops, online learning, and practical tools, we help staff understand how people really think and behave — ensuring new ways of working are embraced, sustained, and deliver better outcomes for customers, citizens, and students.
Our Services in Action
Caja has partnered with a leading British university to transform its Student Services through process redesign, RPA, and intelligent automation. Over 40 workshops mapped and analysed more than 30 critical processes, including Enrolment, Course Setup, Enquiry Management, Exam Scheduling, and Student Record Administration. The review revealed common challenges such as manual data handling, limited system integration, and resource-heavy, low-value tasks.
By reimagining these processes and introducing RPA, API integrations, and automation, Caja helped the university reduce inefficiencies, improve reporting, and create a data-driven environment. The improvements enhanced operational efficiency and accuracy while delivering a better student experience—faster responses, reduced administrative delays, and more staff time for high-value support. Building on this success, Caja is now working with the university to identify further automation opportunities, with small-scale pilot RPA initiatives planned for Q4 2025 and large-scale projects set for 2026.
