A three day course aiming to provide staff participating in transformation and change programmes. With a basic understanding of standard project terms and techniques; the change curve, communications and engagement, as well as practical hints and tips for their own change programme. On completion of the course, Caja will make available it’s knowledge base of project and change methodologies, tools/templates and actively support a project and change knowledge hub.
Commercial capability urgently needs to be developed in order to enable organisations in the public sector to adapt to delivering services in a more commercially sustainable way. Supporting organisations to meet these challenges through -Commercial strategy development and Commercial capability training and coaching.
Managing Conflict in the NHS
A one day programme for senior clinicians on managing disruptive behaviour. Dealing effectively with the disruptive behaviour of colleagues is critical given the potential of getting it wrong, i.e. the cost, the impact on performance, risk to reputation and the impact on morale and staff health and wellbeing.