David is a high-performing leader with extensive experience in change and operational management.

With specialisms in Business Improvement, Complaints and Operational management, David has great experience in helping organisations do things better, faster and cheaper. David has worked with some of the UK’s largest energy suppliers and telco’s to deliver step changes in performance through insight, root cause analysis and process redesign. David has led multi-million pound projects, improvements and operations and is a Lean Sigma blackbelt and business postgraduate.

 

David’s Expertise:

  • Business alignment, strategic deliverables
  • Operational change management
  • Business improvement
  • Complaints strategy
  • People management

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